Top, very good, arrived in 31 days calendar, took the promo, very well, great sound quality, comfortable and packaging came no wrinkled, and already came the new packaging, that is more durinha.
5 Oct 2020 13:40
Product very well built, arrived faster than I imagined, 12 working days here for Santa Catarina. Very clean sound, Bass balanced, Q there best value than this phone
5 Oct 2020 08:36
Made the request and in 4 days the product was already in Brazil. Took 2 months to arrive at my house because the postal strike. The product arrived in perfect condition.
5 Oct 2020 06:25
1) plastic quality is average 2) the sound quality is also average, the volume is not big 3) the microphone adequately works if in the settings of the windows to put noise reduction. I bought for 1 K in general I am happy, for my price a very good option!
5 Oct 2020 06:08
Arrived very fast within 1 week.
4 Oct 2020 23:26
The headphones themselves are good. Need a normal sound card, because 16 ohms of pure water is fucked, the resistance is clearly higher. Sound good, you can play. The microphone is very quiet.
4 Oct 2020 20:35
4 Oct 2020 15:44
Box came destroyed, but the phone was working. Very good quality, but left the weak and. Arrived in 28 days after the purchase
4 Oct 2020 09:58
Delivery will Jet! Great product! Have a great TBM phone that is the icemat Siberia V2, but wanted to test this model. Is great due the fact muffle well, no hurt the ears. Has great sound volume. Came well packed. The packing is different some posted by users, but the product is the same.
3 Oct 2020 21:25
Arrived in one week, amazing sound and mic. Better then i expected
3 Oct 2020 15:25
Very good product! Left a top line that cost me almost 3 times the price and still got improves, mainly in finish and comfort. Microphone very good and can be amazing if combined with a dedicated sound card. Arrived in perfect condition, in just 12 days to Rio de Janeiro. Only thing not like was the lack of a original box, since it came in a box generic well small components means "loose".
3 Oct 2020 14:33
Great phone was my best purchase super comfortable with a great insulation and sounds well balanced, A great finish appears to be sturdy extremely fast about 10 days
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of hqitems (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://hqitems.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.